MidSouth Bank Assistance

 

General Information

Information About the MidSouth Bank and Franklin Synergy Bank Merger

Merger Welcome Letter


What account type your current MidSouth Bank account will be translated to at Franklin Synergy Bank.

Deposit Account Conversion


What account type your current MidSouth Bank account will be translated to at Franklin Synergy Bank.

Account Frequently Asked Questions (FAQ)


Find answers to the most commonly asked questions concerning The MidSouth Bank/Franklin Synergy Bank merger.

Customer Questions


We are working diligently to make sure everything goes as smoothly as possible and we want to hear from you about any questions, problems or concerns. You may contact us at (615) 236-2963 or e-mail us at internetbanking@franklinsynergy.com.

Anytime, Anywhere Banking

Franklin Synergy Bank's Online Banking and Mobile Banking applications

Online Banking Information


What to expect from Franklin Synergy Bank's Online Banking product offerings and the conversion information.

Online Banking Frequently Asked Questions (FAQ)


Find answers to the most commonly asked questions concerning the transition to Franklin Synergy Bank's Online Banking application.

Online Banking User Guides


Learn how to perform various functions within Franklin Synergy Bank's Online Banking product.

Mobile Banking Frequently Asked Questions (FAQ)


Find answers to the most commonly asked questions concerning Franklin Synergy Bank's Mobile Banking product.

Customer Questions


We are working diligently to make sure everything goes as smoothly as possible and we want to hear from you about any questions, problems or concerns. You may contact us at (615) 236-2963 or e-mail us at internetbanking@franklinsynergy.com.