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March 17, 2020

Franklin Synergy Bank Joins the Campaign to Fight Against the COVID-19 Pandemic

Bank Announces Changes to Operations as Proactive Measures to Reduce Potential Exposure

Recognizing the serious health risks posed by the Coronavirus outbreak, Franklin Synergy Bank (NYSE: FSB) announces that effective Wednesday, March 18, 2020, the Bank is taking the following steps to reduce potential exposure among customers and employees:

  • Franklin Synergy will be open during regular hours but it will limit customer interaction at all but four of its 15 branches to drive-thru, ATM, and online service.
  • Franklin Synergy will maintain full-service operations at its main offices located at 722 Columbia Avenue, Franklin and 1605 Medical Center Parkway, Murfreesboro. In addition, Franklin Synergy Bank’s Nolensville Branch located at 7177 Nolensville Road- Suite A3, Nolensville; and its West Main location at 310 West Main Street, Murfreesboro will also continue to operate as full service branch operations. Franklin Synergy will continue to actively accept loan applications and deposits, and it will continue to provide investment and trust services.
  • Most of the employees of Franklin Synergy Bank will be allowed to handle bank duties from home. Elevated hygiene protocols will continue to be maintained at all Bank branches and operation centers.
  • Franklin Synergy will implement policies designed to help customers meet the challenge of financial uncertainty during the pandemic. In addition, the Bank will seek to assist customers in accessing applicable federal and state programs designed to reduce the adverse financial impact of the COVID-19 crisis. A link to Franklin Synergy’s letter to customers about these issues can be found franklinsynergybank.com/coronavirus
  • The Bank will adopt payroll and medical leave policies that maintain employment stability among its employees.

In announcing these steps, Myers Jones, CEO of Franklin Synergy, noted that all of us are affected by the pandemic crisis. Jones said “the health of our customers and employees is a priority for us. The Bank believes that these steps are necessary to slow down the COVID-19 virus.” Jones pointed out that the Bank had not experienced any known cases within its employee base, but the Bank, like all in our community, has a responsibility to be proactive in fighting the pandemic. Jones also pointed out that while there will be “limited access” at the ten specified branch locations, no branches will be closed.

Franklin Synergy Bank is a publicly traded banking institution with 15 branches located in Williamson, Rutherford, and Davidson Counties. Franklin Synergy has an active “online” banking presence and encourages its customers to make full use of its online services.  More information is available at franklinsynergy.com/coronavirus.

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